This policy explains how Unipolar Technologies Pvt Ltd (“Peekago”, “we”, “us”) handles personal data when you read our guides, sign up for a weekend plan, list a venue or event, or report a correction on peekago.com. We have written it to follow India's Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the rules made under it, and it includes additional information for visitors from the European Economic Area (EEA) and the United Kingdom.
In short: you can use Peekago without an account and without telling us who you are. We collect only what we need to send you a weekend plan or to review a submission, we never collect children's names, birthdays or photos, we never sell your data, and you can ask us to see, correct or delete it at any time.
Who we are
Peekago is a brand and website operated by Unipolar Technologies Pvt Ltd, a private limited company based in New Delhi, India. For the purposes of the DPDP Act, Unipolar Technologies Pvt Ltd is the data fiduciary — the organisation that decides why and how your personal data is processed. For EEA/UK visitors, we are the controller.
General questions: hello@peekago.com. Privacy requests and complaints: grievances@peekago.com (see Contact and Grievance Officer).
What we collect
Information you give us
- Weekend plan sign-ups (optional): your WhatsApp number or email address, your city, and — only if you choose — the age bands of your children (for example 0–2, 3–5, 6–9, 10+), plus the date and time you gave consent and where on the site you signed up. See Children.
- Venue and event submissions: if you list a venue or submit an event, the details of the venue or event, and your name, email, and optionally your phone number, organisation and whether you run the venue.
- Correction reports: what you tell us needs checking, and optionally your name and email if you would like a reply.
- Messages: emails and WhatsApp messages when you contact us.
- Staff accounts: names, work email addresses and sign-in records for authorised staff who use our management console (manage.peekago.com). Parents and visitors do not have accounts.
Information collected automatically
- Technical data: IP address, browser and device type, the page requested and the referring page, recorded in our server logs and used for security, abuse prevention (for example rate-limiting forms) and basic diagnostics.
- Planned analytics: we plan to use Microsoft Clarity to understand how pages are used. It is not switched on yet; before it is, we will update this policy and our cookie policy, and ask for your choice where the law requires.
Information that stays on your device
Saved places, your compare list, trip plans and recent searches are stored in your own browser's local storage. They are not sent to us, we cannot see them, and clearing your browser's site data removes them.
Why we use it
- To send the weekend plan you signed up for, by WhatsApp or email, for your city and suited to the age bands you chose.
- To review, verify and publish the venues and events organisers submit, and to contact the organiser about them.
- To check and act on correction reports, and to reply if you left your details.
- To run the management console securely for authorised staff.
- To understand which pages help families and to improve the site (with consent where cookies are involved).
- To keep the site secure, prevent fraud and spam, and comply with law, court orders and lawful requests.
We do not sell personal data. We do not take payments, and we do not show advertising. We do not send marketing messages unless you have signed up to receive them.
Consent and legitimate uses
Under the DPDP Act we process personal data either:
- With your consent — for example when you sign up for a weekend plan and tick the consent box, or confirm a venue or event submission can be reviewed and published. Consent is specific to the purposes described when you give it.
- For legitimate uses permitted by law — for example where you have voluntarily provided data for a specified purpose (such as asking us to reply to a correction) and have not said you object, to comply with a legal obligation, or to comply with a judgment or order.
Withdrawing consent: you can unsubscribe from the weekend plan (or its waitlist) at any time using the link or instruction in any message, or by writing to grievances@peekago.com. Withdrawing is as easy as giving consent. It does not affect processing already carried out.
Children
Peekago is written for parents and carers. It is not directed at children, and we do not collect personal data from or about children. When you sign up for a weekend plan you may choose your children's age bands only — never their names, birthdays, photos, schools or any other detail that could identify a child. Age bands are optional, are provided by you as the parent or carer, and are used only to choose suitable suggestions. We do not track children, build profiles of them or use their data for advertising.
Forms on Peekago are meant to be completed by adults (18 or over). Following the principle of verifiable parental consent in the DPDP Act, if you believe a child has sent us personal data, please contact us and we will delete it.
Who we share data with
We share personal data only as needed for the purposes above, with:
- Service providers (data processors) who act on our instructions under contract: website and database hosting, email delivery and WhatsApp Business messaging (Meta), and, once enabled, Microsoft Clarity.
- The public, for submissions: venue and event details you submit (for example the venue name, address, timings and prices) are published on the site once reviewed. Your own contact details are not published unless you ask us to show them as the venue's contact.
- Professional advisers such as accountants, auditors and lawyers, under confidentiality.
- Authorities where required by law, regulation, court order or a lawful request, or to protect the rights, safety or property of families, the public or Peekago.
- A successor business if Peekago or Unipolar Technologies Pvt Ltd is involved in a merger, acquisition or restructuring, subject to this policy.
Embedded and linked services: place pages may show or link to Google Maps for directions, and photos hosted on Wikimedia Commons. When your browser loads a map or photo from these services, or you follow a link to them, they receive technical data such as your IP address under their own privacy policies.
Cross-border transfers
Some of our service providers (for example Microsoft, Google and Meta) may process data on servers outside India, including in the United States and the European Union. We transfer data only to countries not restricted by the Government of India under the DPDP Act, and we rely on the providers' contractual commitments and security measures. For EEA/UK data, transfers rely on adequacy decisions or standard contractual clauses (and the UK addendum) as applicable.
Cookies and local storage
Full details, including a table of every cookie and storage item, are in our cookie policy. In summary:
- Visitors: peekago.com sets no cookies for ordinary visitors today. Saved places, compare list, trip plans and recent searches use local storage on your device only.
- Staff: staff who sign in to manage.peekago.com get a session cookie.
- Analytics (planned): if we switch on Microsoft Clarity, it may use cookies to see how pages are used (scrolling, clicks and where people get stuck). Text typed into forms will be masked, and we will ask for your choice where the law requires. Microsoft processes this data under the Microsoft Privacy Statement.
How long we keep data
- Weekend plan sign-ups: kept while you are subscribed. When you unsubscribe we stop messaging you straight away and keep a record that you unsubscribed (so we do not message you again) and of when you consented. You can also ask us to delete your number or email entirely.
- Venue and event submissions: the published listing is kept for as long as it is useful to families. The organiser's contact details are kept while the listing is active and for up to 2 years afterwards, so we can check updates and handle questions; unsuccessful submissions are deleted on request.
- Correction reports: kept for as long as needed to check and fix the page, and contact details are deleted once we have replied.
- Server logs: kept for a short period for security and diagnostics, then deleted.
- Earlier deletion: you can ask us to delete your data sooner. We will do so unless the law requires us to keep a particular record, in which case we keep only that record and only for as long as required.
Security and breach notification
We use reasonable security safeguards, including encrypted connections (HTTPS), access controls that restrict the management console and personal data to authorised staff, signed and expiring sign-in sessions, and contractual safeguards with our processors. No system is perfectly secure, so please avoid sending sensitive information that we have not asked for.
If a personal data breach occurs, we will act promptly to contain it and will notify the Data Protection Board of India and affected individuals as required by the DPDP Act and its rules, and CERT-In where applicable. EEA/UK visitors will be notified in line with the GDPR where it applies.
Your rights
As a data principal under the DPDP Act, you have the right to:
- Access a summary of the personal data we hold about you, how we use it, and who we have shared it with.
- Correction and completion of inaccurate or incomplete data, and updating it.
- Erasure of data that is no longer needed for the purpose it was collected for, unless the law requires us to keep it.
- Withdraw consent at any time (see Consent and legitimate uses).
- Grievance redressal — to complain to us and receive a response within the timelines on our grievance redressal page.
- Nominate another person to exercise your rights if you die or become unable to do so.
To use any of these rights, email grievances@peekago.com from the email address or phone number you used with us (or tell us how to verify you). We may ask for reasonable proof of identity before acting. We do not charge for requests.
Visitors from the EEA and UK
If you are in the EEA or the UK, the General Data Protection Regulation (GDPR) or UK GDPR may also apply. Our lawful bases are:
- Consent — for weekend plan messages, and for analytics cookies once they are enabled.
- Legitimate interests — to review submissions and corrections, keep the site secure, prevent abuse and improve our guides, balanced against your rights.
- Legal obligation — for records we are required to keep by law.
You have the rights of access, rectification, erasure, restriction, objection (including to direct marketing), data portability, and to withdraw consent at any time. You can also complain to your local data protection supervisory authority (for example your national authority in the EEA, or the Information Commissioner's Office in the UK), although we would appreciate the chance to resolve your concern first.
Changes to this policy
We may update this policy when our services or the law change — for example when we add accounts for parents, analytics or new features. We will post the new version here with a new “Last updated” date and, for significant changes, tell subscribers by message or a notice on the site where appropriate.
Contact and Grievance Officer
Grievance Officer
Unipolar Technologies Pvt Ltd, New Delhi, India
Email: grievances@peekago.com
We acknowledge complaints within 48 hours and aim to resolve them within 15 days. How to raise a complaint and escalate it is explained on our grievance redressal page. If you are not satisfied with our response, you may complain to the Data Protection Board of India in the manner it prescribes, after using our grievance process.